FAQ

New carpet can improve the appearance of any room, but how can carpet that is walked on every day stay looking new? While regular vacuuming helps maintain a carpet”s fresh appearance, fibers inevitably become soiled, resulting in a dulled appearance.
It may be time for a thorough cleaning.

To help your carpet look new again and ensure your complete satisfaction, the Institute of Inspection, Cleaning and Restoration Certification (IICRC) recommends hiring only certified professional carpet cleaners.

While selecting the right professional may seem difficult, you can contact the IICRC to easily obtain the name, address and phone number of certified firms who employ certified technicians. Upon request, the firms you contact should be able to provide a list of satisfied clients.

Before hiring anyone, have a company representative or technician come to your home to determine the most suitable type of cleaning method and inspect your carpet for problems spots or extremely soiled areas.

The IICRC also suggests that the consumer conduct an informal interview at this time and receive a written estimate.

Here are some questions you should ask the technician:

• What are the basic services offered and what constitutes an extra charge?
• What are the prices for each?
• Which cleaning method should be used?
  Discuss with the professional the best cleaning method for your carpets, as there are a variety of methods to suit different
  carpets and installations.
• Who will move the furniture and is there an extra charge for doing so?

Prior to any services being performed, the IICRC recommends you receive a written contract or invoice confirming the total price and any statements or guarantees the cleaning company offers.

Keeping Your Furniture Clean
Tips For Prolonging The Beauty Of Your Upholstery

You just bought furniture for the living room, so how do you maintain its fresh new appearance?

To keep your furniture clean, its necessary to conduct routine maintenance, including periodic cleaning by a certified technician every 12 to 24 months. Furniture and fabric manufacturers recommend that consumers not wait until sever soiling occurs before cleaning because the greater the soiling, the less the likelihood of restoring the fabric’s original color, appearance, and texture, and the greater adverse effect on indoor environmental quality.

Regular cleaning by a trained, certified professional can help restore your upholstery’s appearance, extend its life, and keeping it looking “like new”. In addition, certified professionals can offer simple suggestions to maintain a clean and healthy environment.

Here are some helpful tips to maintain your sofa between cleanings:

• Control soil by using arm caps and rotating seat cushions frequently to prolong life and appearance of areas prone to wear and tear.
• Remove dry soil by vacuuming and, depending on the fabric, brushing to remove dust and soil particles.
• Increased cleaning may be required when fabric is subjected to heavy use, or when it is located in homes occupied with persons with allergies or respiratory sensitivity.
• Spot cleaning spills right away with a neutral cleaner (check out our Spotting Guide)